The Assessment
Four Things Every Business Assumes Are Fine
Most of what we find isn't dramatic. It's the quiet stuff – a backup job that stopped six months ago, a firewall nobody has patched since the day it went in.
Backups
We check whether your backups are running, complete and actually recoverable – not just whether the software reports success.
Cyber Security
Multi-factor coverage, patching, endpoint protection, admin accounts, and how you're tracking against the Essential Eight.
Network
Internet performance, wi-fi coverage, router and switch health, and whether your connection suits the way you actually work.
Phones
Call quality, dropouts, call flow, and what you're paying each month against what the same service costs today.
The Deliverable
You Get A Report, Not A Quote
Every finding is rated, explained in plain English and given a priority. Where something needs fixing we'll tell you roughly what it costs – including when the cheapest fix is one you can do yourself.
- The report is yours to keep, whether you use us or not.
- Take it to your current IT provider if you'd rather they fixed it.
- Written in plain English, not vendor jargon.
- Delivered within 3 business days of the check.
Where We Go
Local Enough To Turn Up
LevelUP is based in North Lakes and runs its own network and data centre infrastructure in Brisbane. When you call, you get someone in Queensland who can be on site – not a ticket in an offshore queue.
- South East Queensland: Brisbane, Moreton Bay, Ipswich, Sunshine Coast, Gold Coast.
- Regional Queensland: Toowoomba, Hervey Bay and Bundaberg.
- Northern NSW: down to Tweed Heads.
- Remote check available if that's easier for your team.
Fair Questions
What's The Catch?
Is it really free?
Yes. No cost, no contract, no obligation to buy anything afterwards. We do this because a fair number of businesses like what they see and ask us to fix what we found – but plenty don't, and that's a normal outcome.
How long does it take?
About an hour of your time. We do most of the technical review ourselves, then walk you through what we found. The written report follows within three business days.
Do we need to change IT providers?
No. We won't ask you to, and we won't contact your current provider. The report is written so your existing provider can action it if you'd prefer.
Will you need access to our systems?
Only read-only access to what we're reviewing, arranged with you beforehand. We don't change anything without written approval, and access is revoked when the check is done.
We're a bit bigger than 50 staff. Are we still eligible?
Get in touch anyway. The free check is scoped for smaller sites, but we'll tell you honestly whether it fits or whether you'd be better off with a paid engagement.
What if you find nothing wrong?
Then we'll tell you that, in writing. It happens, and it's a perfectly good result – you get documented confirmation that your setup is sound.
